Random redirections to Ethernet interfaces using static IP addresses when Ethernet is disconnected

Incident Report for Wattsense

Resolved

BSP 6.6.6 fixes the issue and has been rolled out to the impacted boxes. This new version will be rolled out to all the boxes later.

When a static IP address is assigned to a disconnected Ethernet port, no packets will be redirected to that port.
Posted Aug 14, 2025 - 18:19 CEST

Identified

From the APPS 6.10.5, BSP 6.6.4 version, we have identified an issue regarding static IP addresses assigned to disconnected Ethernet ports. In this configuration, Ethernet packets may be randomly redirected to these inactive ports.

Our teams are currently working on a fix that will be deployed soon. In the meantime, we recommend only assigning static IP addresses to physically connected Ethernet ports.
Posted Aug 12, 2025 - 14:40 CEST
This incident affected: Data Processing.
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