Some users may experience slow down of data and events processing

Incident Report for Wattsense

Resolved

We were able to absorb the delayed messages.

A more long term fix is being worked on to avoid this kind of issues in the future.

Posted Nov 22, 2023 - 18:05 CET

Identified

Due to a partial downtime of our infrastructure, part of our devices' data is not up to date and will be available slower than usual.
Sending commands to the devices is working, however commands will be marked as Timeout.

Posted Nov 22, 2023 - 17:29 CET

This incident affected: Data Processing.